We are now shipping all products...
To our customers,
We hope that you are well and taking care of yourself and loved ones during these challenging times.
We are now shipping our full range of products. Our distribution centre is based in Auckland, New Zealand and currently operating under Government guidelines for COVID-19.
Thank you for your patience, if you'd like to get in touch, please contact our Customer Support team who are working from home and available to help however we can.
Following the move to Alert Level 3 in Auckland, we have made our full range available for order. Dispatch of all items from our primary distribution centre in Auckland has resumed.
Due to the high level of demand we kindly ask that customers be patient with us and to expect that orders will take longer than usual to be dispatched during Level 3.
Due to the significant increase in the number of parcels being sent around New Zealand at present and additional safety procedures in place for COVID-19, NZ Post is experiencing some delivery delays. Please allow an additional 5 working days after dispatch for delivery of your order.
We encourage you to track your delivery progress using NZ Post's Tracking tool and contact us if your delivery is overdue by more than these 5 working days after dispatch.
Keep safe, and stay well, and we look forward to being of service to you again soon.